Is it OK to print my logo on the product?
Yes, we could print the logo on some products. Please inform us formally before our production and confirm the design firstly based on our sample.
How to proceed an order for product?
First, you need to let us know what your request or application is. Second, we will quote according to your request or our suggestion. Third, the customer confirms the sample and orders formally. Finally, we arrange production and delivery.
Do you offer guarantee for the products?
Yes, we offer 3~5 years warranty for our products.
How to deal with the faulty?
First, our products are produced under a strict quality control system and the defective rate will be controlled at 0.2% or less than 0.2%. Second, during the guarantee period, if your order is relatively small, we will re-ship the new lights to you. For defective batch products, we will repair them and resend them to you, or we can discuss solutions based on actual conditions, including re-call.